Fate is a revolutionary mobile application platform specializing in serving users by connecting them with vendors for different services and products, delivering a seamless and convenient experience. Whether you’re a User or Vendor, these Terms and Conditions ("Terms") govern your access and use of Fat ("App," "Platform"), briefly describing the rights, responsibilities, and obligations of all App users.
2.1 Eligibility: Users are eligible for accessing and using the App if they are 18 years old. Once the user registered, they validate the App’s age requirement.
2.2 Registration: During registration, users must submit accurate and up-to-date information, including their name, email ID, and contact number. By doing so, they agree to keep this information updated.
2.3 Account Security: Users must maintain the privacy and confidentiality of their account credentials as their responsibility. They must protect their account password and login details. They are also responsible for notifying Fate promptly about any unauthorized access or breach.
2.4 Prohibited Activities: Users are responsible for not engaging in any activity that: - Goes against our intellectual property rights, including copyright, trademark, and patent rights - Is offensive, harassing, intimidating, or discriminatory - Acts in disregard of laws and regulations, including those associated with data protection and privacy
3.1 Eligibility: Vendors must be eligible for accessing and using the App if they are at least 18 years old. They must have a valid business license and the capacity to meet all relevant legal requirements to run their business.
3.2 Registration: During registration, vendors are responsible for submitting accurate and up-to-date information, including their business name, address, and contact information. By doing so, they agree to keep their information updated.
3.3 Service Quality: The Platform requires vendors to provide premium-quality services and products and have the capability of meeting all applicable standards and regulations. They must ensure that they describe their services and products on the platform accurately.
3.4 Response Time: Vendors must respond to user inquiries and requests within an acceptable period, typically within 24 hours.
4.1 Payment Methods: The Platform offers secure payment options, including credit cards, electronic payment platforms, and other payment methods, which may be subject to change.
4.2 Payment Processing: The Platform collaborates with third-party payment service providers to handle transactions. By accessing and using the App, both users and vendors accept and consent with the terms and conditions set out by these payment service providers.
4.3 Refunds: Refunds are subject to the platform’s refund policy, which may fluctuate depending on circumstances. Both users and vendors accept and agree to collaborate with the platform in addressing and settling refund disagreements.
5.1 Ownership: The Platform reserves all intellectual property rights associated with the platform and its content. These rights include copyright, trademark, and patent rights. This suggests that users and vendors are not authorized to misuse, modify, copy, or distribute the content.
5.2 User Content: Users (both users and vendors) grant Fate a non-exclusive right without royalties to use, replicate, change, alter, and distribute their content. The Platform can use, replicate, change, alter, and distribute text, images, and videos uploaded by users for providing services seamlessly and promoting the platform.
6.1 Disclaimer of Warranties: All warranties are disclaimed by the Platform, whether express or implied, including merchantability warrantees, fitness-for-purpose warrantees, and non-infringement warrantees.
6.2 Limitation of Liability: The Platform’s liability is limited to the extent acceptable and legalized by law, and in no event shall it be obligated for any damages or loses, whether they are indirect, incidental, special, or consequential.
7.1 Governing Law: The laws of (Country or State) are applied to govern these Terms, without regard to its conflict of laws principles.
7.2 Jurisdiction: Any disputes, disagreements, claims, conflicts, or controversies arising from these Terms or your use of the Platform shall be resolved by arbitration executed by (Institution Name). Users and Vendors will be responsible for accepting the arbitrator's final decision.
8.1 Changes: The Platform has the authority to change these Terms whenever needed, without delivering any prior notice. The revised Terms shall be effective right after changes are made.
8.2 Notice: Changes to these Terms will be notified through the Platform, email, or other channels deemed appropriate by Fate.
9.1 Support: To get timely expert assistance, please contact (Email), and our support representative will respond as soon as possible.
9.2 Feedback: We welcome feedback at (specific feedback Email, if any), and appreciate any suggestions that can help us improve the App and services.
By accessing and using Fate, all users, including users and vendors, agree to these Terms, and acknowledge that they have thoroughly reviewed, understood, and accepted them.